Privacy Policy
Last Updated: 2026
Packhouse Keswick ("we," "us," "our," or "Company") operates the website packhorsekeswick.co.uk (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site.
Information We Collect
We collect information in the following ways:
- Personal Information: When you voluntarily submit information through contact forms, newsletter sign-ups, or account registrations, we may collect your name, email address, and other identifying details.
- IP Address and Device Information: We automatically collect your IP address, browser type, operating system, and device identifiers when you access our Site.
- Cookies and Tracking Data: We use cookies and similar tracking technologies to monitor Site activity and store user preferences.
- Usage Data: We collect information about how you interact with our Site, including pages visited, time spent, links clicked, and referral sources.
How We Use Information
We use collected information for the following purposes:
- Conducting analytics to understand Site traffic and user behaviour
- Affiliate tracking and commission purposes with our partner casinos and betting platforms
- Improving Site functionality, content, and user experience
- Sending promotional emails and newsletters (with your consent)
- Detecting and preventing fraud or abuse
- Complying with legal obligations
Cookie Policy
Our Site uses the following types of cookies:
- Essential Cookies: Required for Site functionality and security.
- Analytics Cookies: Track user behaviour to improve our Site.
- Affiliate Cookies: Monitor clicks and referrals to our casino partners for commission tracking.
- Marketing Cookies: Enable targeted advertising and promotional content.
You may opt out of non-essential cookies through your browser settings or by adjusting your cookie preferences on our Site. Please note that disabling cookies may affect Site functionality.
Third-Party Links
Our Site contains links to external websites, including online casinos and betting platforms. We are an affiliate of these services and earn commissions from referrals. However, we do not control the privacy practices of third-party websites. We encourage you to review their Privacy Policies independently before providing any personal information or engaging in gambling activities. We are not responsible for the privacy practices or content of external sites.
Your Rights
Under UK and GDPR regulations, you have the following rights:
- Right to access your personal data
- Right to rectification of inaccurate information
- Right to erasure ("right to be forgotten") in certain circumstances
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to lodge a complaint with the Information Commissioner's Office (ICO)
To exercise these rights, contact us at the email address provided below.
Data Retention
We retain personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Affiliate tracking data is typically retained for 90 days following a referral. You may request deletion of your data at any time, subject to legal obligations.
Contact Us
If you have questions, concerns, or wish to exercise your privacy rights, please contact us:
Email: [email protected]
We will respond to your requests within 30 days, as required by applicable data protection laws.